The platform

One platform connecting hotel teams, workflows, and access.

StayCrew brings daily operational work into a role- and scope-aware experience, so every user sees relevant work and every request reaches the appropriate team.

StayCrew Control Center module list: hotels, departments, positions, users, channels, settings, governance, audit
StayCrew language picker with four languages

The platform

One operating layer

No more isolated channels.

Requests, maintenance, tasks, handovers, and guest services share a common system for identity, permissions, routing, statuses, and event history.

Roles and scope

A different view for every role.

Group managers see portfolio summaries, hotel managers see their property, supervisors follow their teams, and employees see the work relevant to them.

Permissions

Access is configured, not assumed.

Administrators define who can send, receive, view, and act—and how far each permission reaches.

Audit

A history that keeps actions reviewable.

Administrative changes, request lifecycle events, and internal comments keep decisions and progress visible.

Attachments

Photo evidence in private storage.

Relevant workflows support image evidence through short-lived upload and read access.

Notifications

Push alerts on key events.

Push notifications reach recipients on key events when Firebase and devices are configured. There is no in-app notification inbox today.

See how the platform fits your hotel structure

Request a Demo