1
The guest scans the room code.
A room-specific service page opens on the guest’s phone.
Guest services
Guest services from the room QR code to the team handling the request.
The hotel builds its service catalog and generates room codes. Guests request from the browser without an account, and the request reaches staff inside StayCrew.
Guest services
2
The guest selects available services.
Such as water, towels, comfort items, or any services configured by the hotel.
3
Staff receive the request.
The guest name, room, items, and notes appear in a clear work list.
4
Staff manage fulfilment.
Start processing, fulfil partially, complete, or mark an item unavailable.
Each hotel controls its own experience.
Categories, items, quantities, notes, order, activation, room codes, and the public page are managed through the Control Center.
A publishable Public Hotel Page.
Each hotel can publish a branded page with its facilities and orderable services, versioned per publish.
This capability requires the hotel’s catalog, QR setting, room codes, and public page to be configured.