Operational Requests
The request reaches the right department.
Select the room, department, and request type, then follow receipt, work, delay, escalation, completion, and reopening from one record.
Hotel operations
Daily hotel work in workflows the team can act on and follow.
From an extra-towel request to a maintenance issue, scheduled task, or shift handover, StayCrew gives each type of work its own states, actions, and permissions.
Hotel operations
Maintenance
From report to resolution, every step is tracked.
Clear categories, location, notes, photos, comments, and actions to start, postpone, transfer, complete, or close.
Quick Tasks
Short instructions become trackable work.
Immediate, scheduled, and recurring tasks with priority, reminders, confirmed completion, overdue status, and points.
Shift Handover
The next shift starts where the last one ended.
Document cash, differences, important notes, and room follow-ups, then record acceptance, rejection, and clarification.
Reminders
Do not leave follow-up to memory.
Schedule a personal or department reminder with a note or room number.
Work Permissions
Staff permissions through a clear decision path.
Reason, duration, coverage, approval or rejection note, and requester cancellation.
Lost & Found
Every found item has a photo, record, and status.
Required image, storage location, observed time, reference number, notes, and delivery or missing outcome.
One connected operating rhythm.
Each channel has its own states and permissions, but they share the same identity, routing, and history—so the whole hotel works from one operating picture.